1. Introduction and Data Controller
Bordexia ("we", "our", or "us") is dedicated to protecting your fundamental right to privacy and maintaining rigorous standards of data protection. This Privacy Policy details how we collect, process, store, disclose, and protect personal data collected through our website, trading infrastructure, algorithmic engines, and connected tools (collectively, the "Platform").
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller responsible for personal information processed through the Platform is Bordexia, High Holborn 98, EC4N 7BJ London, United Kingdom.
2. Categories of Information We Collect
We collect information you provide directly, data generated through automated platform interactions, and information obtained from verified third-party verification services. Categories include:
- Identification and Contact Details: Full name, email address, telephone contact number, residential jurisdiction, and identity verification records submitted during onboarding;
- Security and Authentication Credentials: Salted password hashes, multi-factor authentication tokens, session logs, and access permissions;
- Technical and Device Telemetry: Internet Protocol (IP) addresses, browser architecture, operating system configuration, device identifiers, time-zone offsets, and network performance indicators;
- Trading Configuration and Preferences: Algorithmic parameters, risk tolerance thresholds, portfolio asset pairings, read-only API keys, and execution telemetry;
- Payment and Transaction References: Transaction identifiers, payment timestamps, and subscription histories (we do not store full credit card numbers or private payment credentials directly on our operational servers).
3. Legal Bases for Processing Personal Data
We process your personal data under one or more lawful bases recognized under the UK GDPR:
- Performance of a Contract: To administer your account, enable platform connectivity, calculate automated metrics, and execute software functionalities requested by you;
- Legal and Regulatory Compliance: To satisfy statutory obligations, verify eligibility, prevent financial fraud, and comply with binding court orders or regulatory mandates;
- Legitimate Interests: To detect malicious cyber intrusions, enhance platform reliability, monitor load distribution, and train internal analytical routines;
- Explicit Consent: Where you have expressly consented to specific optional communications or analytical cookie trackers, which you may revoke at any time.
4. How We Utilize Your Information
We employ personal information strictly for legitimate commercial and operational purposes, including:
- Delivering, calibrating, and optimizing the Bordexia algorithmic market analytics suite;
- Authenticating user sessions and safeguarding system nodes from unauthorized intrusion, credential stuffing, and distributed denial-of-service (DDoS) threats;
- Communicating critical administrative bulletins, security alerts, and service modifications;
- Conducting quantitative diagnostics, backtesting system performance, and debugging algorithmic pipelines;
- Complying with applicable anti-money laundering, counter-fraud, and statutory reporting obligations.
5. Disclosure and Third-Party Data Sharing
Bordexia does not sell, rent, or lease your personal information to marketing conglomerates or unsolicited third parties. We may disclose necessary information under defined parameters to:
- Infrastructure and Technology Providers: Cloud hosting facilities, enterprise security mitigators, and communication relay vendors who operate under strict non-disclosure and data processing agreements;
- Integrated Partner Brokerages: Independent liquidity providers and broker-dealers that you voluntarily connect to facilitate programmatic trade execution;
- Regulatory and Law Enforcement Authorities: Legal bodies, courts, or financial enforcement authorities when mandated by statutory law, court summons, or regulatory decrees;
- Corporate Restructuring Partners: Professional advisors or acquiring entities in connection with a bona fide merger, acquisition, corporate restructuring, or asset disposition.
6. International Data Transfers
As a global algorithmic software provider, our servers and service partners may be situated in jurisdictions outside the United Kingdom or the European Economic Area (EEA). Whenever cross-border transfers occur, Bordexia implements robust contractual safeguards, including standard contractual clauses approved by the UK Information Commissioner's Office (ICO), ensuring an equivalent standard of protection regardless of geographic destination.
7. Data Retention and Safeguards
We maintain comprehensive technical and organizational defences designed to protect personal data against accidental loss, unauthorized destruction, alteration, or unlawful access. These measures include AES-256 encryption at rest, TLS 1.3 transit encryption, segmented network architectures, and rigorous role-based access restrictions.
Personal data is retained only for the duration necessary to fulfil the operational purposes outlined in this Policy, satisfy contractual obligations, resolve formal disputes, or adhere to statutory legal retention schedules, after which records are securely destroyed or irreversible pseudonymized.
8. Your Statutory Rights
Under applicable UK data protection statutes, you possess explicit rights regarding the personal information we maintain, including:
- The right to request access to and receive a copy of your personal data;
- The right to rectify inaccurate, outdated, or incomplete records;
- The right to request the erasure of personal information where processing lacks continued legal justification ("right to be forgotten");
- The right to restrict or object to certain aspects of automated processing or profiling;
- The right to obtain your data in a structured, machine-readable format for portability.
To exercise any of these statutory rights, please submit your request to [email protected]. We respond to verified requests within thirty (30) days without undue delay.
9. Cookie Usage and Tracking Technologies
Our website utilizes essential session cookies, technical diagnostic markers, and security tokens to ensure correct layout rendering, preserve authentication state, and diagnose platform responsiveness. You can adjust your browser configurations to decline non-essential cookies, though doing so may degrade specific interactive analytical tools on the Platform.
10. Inquiries and Supervisory Authority
For questions or concerns regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer:
Bordexia Data Protection Officer
High Holborn 98, EC4N 7BJ London, United Kingdom
Telephone: +44 20 7946 7002
Email: [email protected]
You also maintain the right to lodge a complaint directly with the UK supervisory authority: The Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (www.ico.org.uk).